Refund policy

 

Merchandise Return/Exchange Policy

  1. No returns without original sales receipt.
  2. No returns after 10 days.
  3. A minimum of 10% handling charge will be made on all stock items returned for credit. This charge is waived if the items being returned are due to our error or are defective.
  4. No returns or exchanges without prior consent.
  5. Clothing must have all original tags and be in resalable condition, meaning unused, unwashed and in the same condition that you received it.
  6. No returns on treated wood posts.
  7. No returns on special order items.
  8. 50% deposit due for special order items (non-refundable).
  9. Materials must be returned in new condition and in their original package.
  10. No credit will be given on returned merchandise not in original condition.
  11. No damage claims can be processed on shipped merchandise after 24 hours of delivery. A damaged goods claim must be accompanied by the original box.
  12. Layaways/Holds and Quotes are valid for 3 days.
  13. All products must be picked up within 3 days of purchase.

Account Payment Agreement

  1. All account payments are due 10 days upon receipt. (NET 10).
  2. Any account over 30 days will be charged interest and a $25 late fee for each month following until paid.
  3. Account payments paid by credit card will be assessed a 3% service charge on the invoice total.

 

We appreciate your business and continued support!

 

                                      THANK YOU!                                REV 11/23